At 7LayersTech, we help organizations build resilient IT infrastructures with strategic disaster recovery (DR) planning and SLA-backed support models. Our goal is to ensure business continuity,minimal downtime, and maximum accountability — even during unexpected events.
Key Services Include:
Business Impact Analysis (BIA)
Identify critical systems, processes, and data that need highpriority protection.
Disaster Recovery Planning (DRP)
Develop customized recovery strategies based on RTO
(Recovery Time Objective) and RPO (Recovery Point Objective).
Offsite & Cloud Replication
Real-time or scheduled data replication to secure cloud or
secondary data centers.
Failover & High Availability
Configure automatic failover systems and clustering to ensure
continuous availability.
Data Backup Integration
Align with managed backups to ensure versioned and secure
recovery points.
Testing & Drills
Regular disaster simulations to validate and improve recovery plans
Incident Escalation & SLA-Based Repairs
Regular disaster simulations to validate and improve recovery plans
SLA-Backed Support Includes:
Customized SLAs
Tailored response and resolution timelines based on your business criticality.
24/7 Monitoring & Alerting
Round-the-clock infrastructure and service monitoring with
auto-escalation.
Incident Response ManagementIncident Response Management
Dedicated team to triage, mitigate, and document
incidents efficiently.
Tiered Support Escalation
Well-defined escalation path ensuring L2/L3 engineers engage as needed.
Performance Reporting
Monthly or quarterly reports on ticket metrics, uptime, and
compliance.
Penalty & Incentive Clauses
SLA enforcement with measurable accountability
